Smartphone charging with cable - How to fix a phone that won’t charge

How to Fix a Phone That Won’t Charge (Step-by-Step Guide)

📱 Introduction

It’s frustrating — you plug in your phone and… nothing happens. No charging icon, no sound, no battery increase. If you’re wondering how to fix a phone that won’t charge, this guide will show you simple and effective solutions to get your phone powered up again.


🔌 Step 1: Check the Charging Cable and Adapter

Before assuming something is wrong with your phone, start with the basics:

  • Use a different cable and adapter. Damaged wires or faulty plugs are the most common reasons.
  • Inspect for frays or bends. Especially near the USB connectors.
  • Try charging another device. If another device also doesn’t charge, the problem is likely the charger.

💡 Tip: Always use certified cables — especially for iPhones (MFi-certified).


⚡ Step 2: Clean the Charging Port

Dust, lint, or debris in the charging port can prevent a solid connection.

How to clean it:

  • Power off the phone.
  • Use a toothpick, dry toothbrush, or can of compressed air.
  • Gently remove any visible dirt.

🚫 Never use metal objects or liquids — you might damage the internal contacts.


🔋 Step 3: Try a Different Power Source

It sounds simple, but:

  • Try a different wall outlet.
  • Use a USB port on a laptop or PC.
  • Avoid using extension cords or cheap power strips.

🔁 Step 4: Restart or Force Restart Your Phone

Sometimes, a simple software glitch can freeze charging functions.

For Android:

  • Hold the Power button for 10+ seconds.

For iPhone:

  • iPhone 8 or later: Press Volume Up → Volume Down → then hold Power until Apple logo appears.

⚙️ Step 5: Check for Software Issues

If your phone charges slowly or inconsistently, software might be the cause.

  • Go to Settings > Battery and check for unusual apps draining power.
  • Make sure the OS is up to date (install updates).
  • Try Safe Mode (Android) to rule out third-party app interference.

✅ Step 6: Test with Wireless Charging (if available)

If your phone supports wireless charging, try using a wireless charger.

  • If it works wirelessly but not with cable, the charging port might be damaged.

🔧 Step 7: Consider Hardware Repair

If none of the steps work:

  • The charging port may be broken
  • The battery might be dead or swollen
  • The motherboard or charging IC could be damaged

👉 Visit a certified technician or authorized service center.


Frequently Asked Questions (FAQ)❓

✅ Why does my phone only charge when it’s off?

This often means there’s a software issue or the power demand is too high while it’s on. Try booting into Safe Mode and charging.

✅ How do I know if my charging port is damaged?

If the cable feels loose, wiggles, or charges intermittently — it’s likely damaged. Try gently pushing the cable in and observe.

✅ Can a dead battery be fixed?

A completely dead battery usually needs to be replaced. In some cases, deep-discharge recovery might help, but it’s rare.


📌 Final Thoughts

A phone that won’t charge can be annoying, but in most cases, it’s a simple fix. Start with the basics — cable, adapter, port — and move on to software and hardware checks. If you’ve tried everything and it still doesn’t work, get professional help.

If your phone won’t turn on at all, check out our guide on How to Fix a Phone That Won’t Turn On.

FIXLEE

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